ASURE Christchurch Classic Motel & Apartments has systems appropriate to every COVID-19 alert level which comply with Ministry of Health requirements
Frequently Asked Questions in regards to guests that stay at ASURE Christchurch Classic Motel & Apartments.
To maintain our cleanliness standards, it is company policy that all rooms are serviced daily. This occurs daily between the hours of 9 am and 2pm.Our aim to complete by 12 noon. Service means, that Fresh Towel are provided, bed is made (provided no personal items on the bed) dishes are done, and any items that need to be replaced are.
A secure baggage storage area is available by the reception on request. Please ask our receptionist for access to this facility.
Complimentary for all guest. Onsite there are 25 parking spaces onsite. Large trucks, buses & cars with trailers or vans will find plenty of parking. For trucks please contact us prior to arrival to ensure that we keep your space available
Park & Fly Option
Please contact the Office reception if you wish to park your car while you fly to your destination and then return to stay, Fees may apply.
Breakfast is available.
Breakfast orders for room service should be placed at Reception by 8 pm the night before.
We offer Cooked and Continental options, in room service. Meal menus are located at reception.
Coffee & Tea making facilities are provided in all rooms. Should you require additional supplies, please contact reception. Service charges may apply. Additional NESCAFÉ Dolce Gusto Coffee pods are available at the Office for a small charge to allow you to enjoy your Coffee.
A Glass Bottle of Fresh milk is complimentary on arrival. Should you require extra milk this is available from Reception for $2 per Bottle, or the BP station (500m) from the motel or at Church Corner Countdown (2km)
For all emergencies call 111 and state you are ASURE Christchurch Classic Motel & Apartments. 280 Riccarton Road with your apartment number!
Doctor and Medical Information
The nearest locations are at:-
Doctor Riccarton Clinic and After Hours Medical Centre,4 Yaldhurst Road Upper Riccarton. Ph:03 343 3661 8am - 8pm daily
Hospital: Christchurch Public Hospital Ph: 03 364 0640
Doctor: 24 Hour Surgery, 401 Madras Street, Christchurch, Ph: 03 365 7777 Open 24/7 hours
Dentist: Church Corner Dental Surgery, 2 Yaldhurst Road, Upper Riccarton Ph: 03 348 5750 , Monday - Friday 8am - 5pm
Pharmacy: Unichem Riccarton Clinic Pharmacy, 4 Yaldhurst Road Upper Riccarton Ph: 03-341 4855 Weekdays 8.30am - 8.30pm Weekend time 9am - 8.30pm
Covid-19 Fit to Fly testing ( 48 hours prior to NZ Departure time)
Riccarton Clinic Riccarton Clinic and After Hours Medical Centre, www.riccartonclinic.co.nz/caring-for-you/fir-to-fly-testing/4 Yaldhurst Road Upper Riccarton.Ph:03 343 36618am - 8pm daily
Rako Sciencewww.rakiscience.com/locations at Christchurch International Airport Mon- Fri 8am – 1.30pm Sat/sun 8am – 10.30am
Duty Manager / after hours contact
Bob & Zeta are happy to take call 24/7 phone the motel line on 03 34 11280
Other option is to use the phone outside reception will also connect you to us.
Should something or one be causing you an issue, please contact the Office Reception, so that we can attend to the issues immediate not after the event, as we then may not be able to assist you.
Your comfort is important to us-" Stay with people who care"
Also from your room, you can use your cellphone and dial 111. T
The emergency operator will request which service, Fire, Ambulance or Police you require – please advise Reception of the emergency so we can direct support to you..
A detailed fire escape map is located in your room. If evacuation is necessary, please proceed quickly and calmly to the nearest exit and assemble in the carpark, by the ASURE Christchurch Classic Motel & Apartments Main Road sign,on Riccarton Road where all guests will be accounted for at this point.
A full first aid kit is available at the reception desk for minor emergencies.
In the case of a serious earthquake move to the emergency gathering area identified in the Fire Evacuation notice in the room. If you are unable to do this stand under the nearest doorway until the After-shockwaves cease.
Dry Cleaning and Laundry
A guest laundry is available next to reception Self service. For security reasons, the door is often locked. Please see Reception to gain access. Cost is $2.00 per wash, $2.00 per dry, and $1.00 for laundry powder. There is a clothesline located in the north courtyard, next to unit 17, should you wish to dry your clothes outside. An iron and ironing board is in your unit wardrobe
The laundry is open from 8 am-8 pm daily. For security reasons, this may be locked. We are more than happy for you to contact us at the reception Office to have it opened.
Guest wishing Full Laundry Service where Management, do their washing for them, this option, is available subject to availability, Charges do apply.
Dry Cleaning Service is available contact the Office. Charges Apply.
We accept all major credit cards: MasterCard, Visa, Eftpos, if presented on arrival no additional charges. For Unpresented Credit card incur a 3% transaction fee as per terms and conditions
We accept: Farm Source- Supercard, Ruralco, Farmlands, Bartercard and Farmers card at NO additional charges. These Credit Cards must be presented and charged on arrivals.
American Express and Dinners incur a surcharge of 4% above the room charge
Cash payments not secured by a credit card SHALL be asked to pay a cash bond, with VALID Photo ID required.
All Booking require a Valid Credit card.
We are an eco-friendly property part of Eco Hotels. Please assist us, if would be appreciated if you are able to separate your bottles, plastic, and paper , (see inside Kitchen Cupboard), so that we can forward these items to the appropriate recycling authority.
To reduce Rubbish & waste all rubbish is sorted in Green Food waste, Recycle and Rubbish as per Council collection bins by Management & Staff..
We purchase from major suppliers,Vendella, Starline, Christchurch Cleaning, Noel Leeming, whom have made a strong commitment to reduce waste with strong environmental polices.
For additional blankets and pillows, please contact reception.
Should you have arrived and find you are without a Phone charger or Plug to charge your device contact the Reception at the Office for the loan of during your stay. Please return or fees may apply
Should you require a Travel Adaptors, due to different electrical plugs to NZ, please contact reception at the Office for assistance, for a loan of a Travel Adapter Plug, to get you charging your devices.