ASURE Christchurch Classic Motel & Apartments has systems appropriate to every COVID-19 alert level which comply with Ministry of Health requirements

FAQ

Frequently Asked Questions in regards to guests that stay at ASURE Christchurch Classic Motel &  Apartments.

Apartment Services

Apartment Services

Housekeeping 

To maintain our cleanliness standards, it is company policy that all rooms are serviced daily. This occurs daily between the hours of 9 am and 2pm.Our aim to complete by 12 noon Service means, that Fresh Towel are provided, bed is made (provided no personal items on the bed) dishes are done, and any items that need to be replaced are. 

Baggage Storage 

A secure baggage storage area is available by the reception on request. Please ask our receptionist for access to this facility. 

Parking

Complimentary for all guest. Onsite there are 25 parking spaces onsite. Large trucks, buses & cars with trailers or  vans will find plenty of parking. For trucks please contact us prior to arrival to ensure that we keep your space available

Park & Fly Option

Please contact the Office reception if you wish to park your car while you fly to your  destination and then return to stay, Fees may apply.

 

Breakfast and Coffee/ Tea Facilities

Breakfast and Coffee/ Tea Facilities

Breakfast is available.

Breakfast orders for room service should be placed at Reception by 8 pm the night before.

We offer Cooked and Continental options, in room service. Meal menus are located at reception.

Coffee & Tea making facilities are provided in all rooms. Should you require additional supplies, please contact reception. Service charges may apply. Additional NESCAFÉ Dolce Gusto Coffee pods  are available at the Office for a small charge to allow you to enjoy your Coffee.

Glass Bottle of Fresh milk is complimentary on arrival. Should you require extra milk this is available from Reception for $2 per Bottle, or the BP station (500m) from the motel or at Church Corner Countdown (2km) 

Doctor and Medical Information

Doctor and Medical Information

For all emergencies call 111 and state you are ASURE Christchurch Classic Motel &  Apartments. 280 Riccarton Road with your apartment number!

Doctor and Medical Information 

The nearest locations are at:-

Doctor   Riccarton Clinic and After Hours Medical Centre,4 Yaldhurst Road Upper Riccarton. Ph:03 343 3661  8am - 8pm daily

Hospital: Christchurch Public Hospital Ph: 03  364 0640 

Doctor:   24 Hour Surgery, 401 Madras Street, Christchurch, Ph: 03 365 7777 Open 24/7 hours

Dentist:  Church Corner Dental Surgery, 2 Yaldhurst Road, Upper Riccarton  Ph: 03 348 5750 ,  Monday - Friday  8am - 5pm

PharmacyUnichem Riccarton Clinic Pharmacy4 Yaldhurst Road Upper Riccarton Ph: 03-341 4855 Weekdays 8.30am - 8.30pm Weekend time 9am - 8.30pm

Covid-19 Fit to Fly testing ( 48 hours prior to NZ Departure time) 

Riccarton Clinic Riccarton Clinic and After Hours Medical Centre, www.riccartonclinic.co.nz/caring-for-you/fir-to-fly-testing/4 Yaldhurst Road Upper Riccarton.Ph:03 343 36618am - 8pm daily

Rako Sciencewww.rakiscience.com/locations  at Christchurch International Airport  Mon- Fri 8am – 1.30pm Sat/sun 8am – 10.30am

Duty Manager / after hours contact   

Bob & Zeta are happy to take call 24/7  phone the motel line on 03 34 11280

Other option is to use the phone outside reception will also connect you to us. 

Should something or one be causing you an issue, please contact the Office Reception,  so that we can attend to the issues immediate not after the event, as we then may not be able to assist you. 

Your comfort is important to us-" Stay with people who care"

Emergency information

Also from your room, you can use your cellphone and dial 111. T

The emergency operator will request which service, Fire, Ambulance or Police you require – please advise Reception of the emergency so we can direct support to you..  

Fire  

A detailed fire escape map is located in your room. If evacuation is necessary, please proceed quickly and calmly to the nearest exit and assemble in the carpark, by the ASURE Christchurch Classic Motel & Apartments Main Road sign,on Riccarton Road where all guests will be accounted for at this point. 

First Aid 

A full first aid kit is available at the reception desk for minor emergencies. 

Earthquake Procedure 

In the case of a serious earthquake move to the emergency gathering area identified in the Fire Evacuation notice in the room. If you are unable to do this stand under the nearest doorway until the After-shockwaves cease.

Dry Cleaning and Laundry

Dry Cleaning and Laundry

Dry Cleaning and Laundry 

A guest laundry is available next to reception Self service. For security reasons, the door is often locked. Please see Reception to gain access.  Cost is $2.00 per wash, $2.00 per dry, and $1.00 for laundry powder. There is a clothesline located in the north courtyard, next to unit 17, should you wish to dry your clothes outside. An iron and ironing board is in your unit wardrobe

The laundry is open from 8 am-8 pm daily. For security reasons, this may be locked. We are more than happy for you to contact us at the reception Office to have it opened.

Guest wishing  Full Laundry Service where Management, do their washing for them, this option, is available subject to availability, Charges do apply.

Dry Cleaning Service is available contact the Office. Charges Apply.

Payment Options at Motel Apartments

Payment Options at Motel Apartments

Payment Options 

We accept all major credit cards: MasterCard, Visa, Eftpos, if presented on arrival no additional charges. For Unpresented Credit card  incur a 3%  transaction fee as per terms and conditions

We accept: Farm Source- Supercard, Ruralco, Farmlands, Bartercard and Farmers card at  NO additional charges. These Credit Cards must be presented and charged on arrivals. 

American Express and Dinners incur a surcharge of 4%  above the  room charge

Cash payments not secured by a credit card SHALL  be asked to pay a cash bond, with VALID Photo  ID  required.

All Booking require a Valid Credit card.                                                                

Recycling

Recycling

Recycling 

We are an eco-friendly property part of Eco Hotels. Please assist us, if would be appreciated  if you are able to separate your bottles, plastic, and paper , (see inside Kitchen Cupboard), so that we can forward these items to the appropriate recycling authority. 

To reduce  Rubbish & waste all rubbish is sorted in Green Food waste, Recycle and Rubbish as per Council collection bins by Management & Staff..

We purchase from major suppliers,Vendella, Starline, Christchurch Cleaning, Noel Leeming, whom have made a strong commitment to reduce waste with strong environmental polices.

Room Extra's

Room Extra's

Additional Bedding

For additional blankets and pillows, please contact reception.

Datapoint Adaptors

Should you have arrived  and find you are without a Phone charger or Plug to charge your device contact the Reception at the Office for the loan of during your stay. Please return or fees may apply

 Should you require  a Travel Adaptors, due to different electrical plugs to NZ, please contact reception at the Office for assistance, for a loan of a Travel Adapter Plug, to get you charging your devices.

cid:em222a449a-a949-4c54-b0eb-7d0bb8a6e7e9@desktop-4gcvo38

© 2022 - Sitemap - Admin Login - Website by GuestTraction